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Operating Agreement
This Agreement contains the complete terms and conditions that apply to an individual's or entity's participation in the RaNisa Naturals Affiliates Program (the "Program"). As used in this Agreement, "we" means Top of the World Distributors (TOTWD), and "you" means the applicant. "Site" means a World Wide Web site and, depending on the context, refers either the Top of the World Distributors site, located at the URL www.tophealthsource.com, or to any site that you will link to our site (and which you will identify in your Program application).
1. Enrollment in the Program
To begin the enrollment process, you will submit a complete Program application
via our site. We will evaluate your application in good faith and will notify
you of your acceptance or rejection. We may reject your application if we determine
(in our sole discretion) that your site is unsuitable for the Program. Unsuitable
sites include those that:
2. Links on Your Site
Once you have been notified that your site has been accepted into the Program,
you may provide on your site the link given to you by TOTWD. This link may change
at any time without notification to the Affiliates.
You acknowledge that, by participating in the Program and placing the link within your site, TOTWD may receive information from or about visitors to your site or communications between your site and those visitors. Your participation in the TOTWD program constitutes your specific and unconditional consent to and authorization for TOTWDs access to, receipt, storage, use, and disclosure of any and all such information.
3. Order Processing
We will process Product orders placed by customers who follow the special links
from your site to our site. We reserve the right to reject orders that do not
comply with any requirements that we may establish periodically. We will be
responsible for all aspects of order processing and fulfillment. Among other
things, we will prepare order forms, process payments, cancellations, and returns,
and handle customer service. We will track sales made to customers who purchase
Products by using Special Links from your site to our site.
4. Referral Fees
We will pay you (in accordance with Sections 5 and 6 below) referral fees on
certain Product sales to third parties. For a Product sale to be eligible to
earn a referral fee, the customer must click-through a Special Link from your
site to our site, and add the Product to his or her shopping cart during a session.
The session ends upon one of the following events: (a) 24 hours elapses from
the customer's initial click-through, (b) the customer orders the Product, or
(c) the customer follows a third party's Special Link. We will only pay referral
fees on such Products after order, payment and shipping have occurred.
You may not purchase products during sessions initiated through the links on your site for your own use, for resale or commercial use of any kind. This includes orders for customers or on behalf of customers or orders for products to be used by you or your friends, relatives, or associates in any manner. Such purchases may result (in our sole discretion) in the withholding of referral fees or the termination of this Agreement. Products that are eligible to earn referral fees under the rules set forth above are referred to as "Qualifying Products."
In addition, you may not: (a) directly or indirectly offer any person or entity any consideration or incentive (including, without limitation, payment of money (including any rebate), or granting of any discount or other benefit) for using Special Links on your site to access our site (e.g., by implementing any "rewards" program for persons or entities who use Special Links on your site to access our site); (b) read, intercept, record, redirect, interpret, or fill in the contents of any electronic form or other materials submitted to us by any person or entity; (c) in any way modify, redirect, suppress, or substitute the operation of any button, link, or other interactive feature of our site; (d) make any orders or subscription requests, or engage in other transactions of any kind on our site on behalf of any third party, or authorize, assist, or encourage any other person or entity to do so; (e) take any action that could reasonably cause any customer confusion as to our relationship with you, or as to the site on which any functions or transactions (e.g., search, order, browse, and so on) are occurring; (f) post or serve any advertisements or promotional content around or in conjunction with the display of our site (e.g., through any "framing" technique or technology or pop-up windows), or assist, authorize, or encourage any third party to take any such action; or (g) attempt to circumvent the referral fee schedule or artificially increase your referral fees by intentionally featuring, purchasing or requesting or encouraging any third party to purchase low-price items offered on our site (as determined by us) for the purpose of exceeding any referral fee threshold. If we determine, in our sole discretion, that you have engaged in any of the foregoing activities, we may (without limiting any other rights or remedies available to us) withhold any referral fees otherwise payable to you under this Agreement and/or terminate this Agreement.
5. Referral Fee Schedule
You will earn referral fees based on Qualifying Revenues according to referral
fee schedules to be established by us. "Qualifying Revenues" are revenues derived
by us from our sales of Qualifying Products, excluding costs for shipping, handling,
taxes, service charges, credit card processing fees, returns and bad debt.
The current referral fee schedule is:
(a) 10% of Qualifying Revenues from the sale of each product that, on the date of order, is listed in our catalog and added to the customer's Shopping Cart directly from the first page that results from following a Special Link to TOTWD site.
6. Referral Fee Payment
We will pay you referral fees on a monthly basis. Approximately 30 days following
the end of each calendar month, we will send you a check for the referral fees,
subject to our standard terms and conditions. You will choose your preferred
payment method on your application.
7. Policies and Pricing
Customers who buy products through this Program will be deemed to be customers
of TOTWD. Accordingly, all TOTWD rules, policies, and operating procedures concerning
customer orders, customer service, and product sales will apply to those customers.
We may change our policies and operating procedures at any time. For example,
we will determine the prices to be charged for products sold under this Program
in accordance with our own pricing policies. Product prices and availability
may vary from time to time. You may not otherwise include price information
on your website. We will use commercially reasonable efforts to present accurate
information, but we cannot guarantee the availability or price of any particular
product.
8. Identifying Yourself as an Associate
You may not issue any press release or otherwise identify yourself as such with respect to this Agreement or your
participation in the Program; such action may result in your termination from
the Program. In addition, you may not in any manner misrepresent or embellish the
relationship between us and you, or express or imply any relationship or affiliation
between us and you or any other person or entity except as expressly permitted
by this Agreement (including by expressing or implying that TOTWD supports,
sponsors, endorses, or contributes money to any charity or other cause).
9. Limited License
We grant you a nonexclusive, revocable right to use the graphic image and text
as described in Section 8 and such other text or images for which we grant express
permission, solely for the purpose of identifying your site as a Program participant
and to assist in generating Product sales. You may not modify the graphic image
or text, or any other of our images, in any way. We reserve all of our rights
in the graphic image and text, any other images, our trade names and trademarks,
and all other intellectual property rights. We may revoke your license at any
time by giving you written notice.
10. Responsibility for Your Site
You will be solely responsible for the development, operation, and maintenance
of your site and for all materials that appear on your site. For example, you
will be solely responsible for:
We disclaim all liability for these matters. Further, you will indemnify and hold us harmless from all claims, damages, and expenses (including, without limitation, attorneys' fees) relating to the development, operation, maintenance, and contents of your site.
11. Term of the Agreement
The term of this Agreement will begin upon our acceptance of your Program application
and will end when terminated by either party. Either you or we may terminate
this Agreement at any time, with or without cause, by giving the other party
written notice of termination. Upon the termination of this Agreement for any
reason, you will immediately cease use of, and remove from your site, all links
to our site, and all TOTWD trademarks, trade dress, and logos, and all other
materials provided by or on behalf of us to you pursuant hereto or in connection
with the Program. You are eligible to earn referral fees only on our sales of
Qualifying Products that occur during the term, and referral fees earned through
the date of termination will remain payable only if the related orders are not
canceled or returned. We may withhold your final payment for a reasonable time
to ensure that the correct amount is paid.
12. Modification
We may modify any of the terms and conditions contained in this Agreement, at
any time and in our sole discretion, by posting a change notice or a new agreement
on our site. Modifications may include, for example, changes in the scope of
available referral fees, referral fee schedules, payment procedures, and Program
rules. IF ANY MODIFICATION IS UNACCEPTABLE TO YOU, YOUR ONLY RECOURSE IS TO
TERMINATE THIS AGREEMENT. YOUR CONTINUED PARTICIPATION IN THE PROGRAM FOLLOWING
OUR POSTING OF A CHANGE NOTICE OR NEW AGREEMENT ON OUR SITE WILL CONSTITUTE
BINDING ACCEPTANCE OF THE CHANGE.
13. Relationship of Parties
You and we are independent contractors, and nothing in this Agreement will create
any partnership, joint venture, agency, franchise, sales representative, or
employment relationship between the parties. You will have no authority to make
or accept any offers or representations on our behalf. You will not make any
statement, whether on your site or otherwise, that reasonably would contradict
anything in this Section.
14. Limitation of Liability
We will not be liable for indirect, special, or consequential damages (or any
loss of revenue, profits, or data) arising in connection with this Agreement
or the Program, even if we have been advised of the possibility of such damages.
Further, our aggregate liability arising with respect to this Agreement and
the Program will not exceed the total referral fees paid or payable to you under
this Agreement.
15. Disclaimers
We make no express or implied warranties or representations with respect to
the Program or any products sold through the Program (including, without limitation,
warranties of fitness, merchantability, noninfringement, or any implied warranties
arising out of a course of performance, dealing, or trade usage). In addition,
we make no representation that the operation of our site will be uninterrupted
or error-free, and we will not be liable for the consequences of any interruptions
or errors.
16. Independent Investigation
YOU ACKNOWLEDGE THAT YOU HAVE READ THIS AGREEMENT AND AGREE TO ALL ITS TERMS
AND CONDITIONS. YOU UNDERSTAND THAT WE MAY AT ANY TIME (DIRECTLY OR INDIRECTLY)
SOLICIT CUSTOMER REFERRALS ON TERMS THAT MAY DIFFER FROM THOSE CONTAINED IN
THIS AGREEMENT OR OPERATE WEB SITES THAT ARE SIMILAR TO OR COMPETE WITH YOUR
WEB SITE. YOU HAVE INDEPENDENTLY EVALUATED THE DESIRABILITY OF PARTICIPATING
IN THE PROGRAM AND ARE NOT RELYING ON ANY REPRESENTATION, GUARANTEE, OR STATEMENT
OTHER THAN AS SET FORTH IN THIS AGREEMENT.
17. Arbitration
Any dispute relating in any way to this Agreement (including any actual or alleged
breach hereof), any transactions or activities under this Agreement or your
relationship with us or any of our affiliates shall be submitted to confidential
arbitration in Tennessee, except that, to the extent you have in any
manner violated or threatened to violate our intellectual property rights, we
may seek injunctive or other appropriate relief in any state or federal court
in the state of Tennessee (and you consent to non-exclusive jurisdiction and
venue in such courts) or any other court of competent jurisdiction. Arbitration
under this agreement shall be conducted under the rules then prevailing of the
American Arbitration Association. The arbitrator's award shall be binding and
may be entered as a judgment in any court of competent jurisdiction. To the
fullest extent permitted by applicable law, no arbitration under this Agreement
shall be joined to an arbitration involving any other party subject to this
Agreement, whether through class arbitration proceedings or otherwise.
18. Miscellaneous
This Agreement will be governed by the laws of the United States and the state
of Tennessee, without reference to rules governing choice of laws. You may not
assign this Agreement, by operation of law or otherwise, without our prior written
consent. Subject to that restriction, this Agreement will be binding on, inure
to the benefit of, and be enforceable against the parties and their respective
successors and assigns. Our failure to enforce your strict performance of any
provision of this Agreement will not constitute a waiver of our right to subsequently
enforce such provision or any other provision of this Agreement.