Trust & Transparency

At Calotren, transparency isn’t a marketing phrase — it’s how we do business.

We believe customers deserve to clearly understand what they’re buying, how they’re billed, and how to reach real support. This page provides clear, factual context for customers researching Calotren®, including those who may have encountered negative or mixed reviews online.

Calotren® Trust Snapshot

• Company: Top Of The World Distributors, LLC

• Product: Calotren®

• Better Business Bureau Rating: A+

• Business Model: Family-owned and operated, U.S.-based

• Customer Support: Real people by phone and email

• Subscriptions: Optional, clearly disclosed at checkout

• Cancellations: Simple, no penalties

• Stimulants: None (caffeine-free, drug-free)

Why Some Reviews Are Mixed

When researching Calotren® or Toploss.com online, it’s common to see a mix of positive and negative reviews. This can happen because individual results vary, and expectations differ. We don’t hide negative feedback — we address it through clear policies, accessible support, and verified third-party customer reviews.

Verified Customer Ratings

Calotren® currently holds an average customer rating of 4.6 out of 5 stars based on 5,876 verified customer reviews collected through Yotpo, a third-party review platform.

View detailed ratings and written reviews here:
https://www.tophealthsource.com/calotrenreviews

Clear Ordering & Billing (No Subscription Traps)

We believe ordering should be simple and straightforward.

• We do not offer “free trials” that convert into paid subscriptions

• We do not enroll customers into recurring billing without clear, intentional opt-in

• One-time purchases are always available

• If autoship is selected, it is clearly disclosed at checkout

• There are no hidden charges, surprise renewals, or unclear pricing

Some negative reviews online reference subscription confusion across the supplement industry. Our policies are designed specifically to avoid those issues.

Subscriptions & Cancellations (Customer-Controlled)

Some companies make cancellations difficult. We don’t.

If a customer chooses a recurring order:

• You may cancel, pause, or modify your shipment at any time

• There are no penalties, hidden fees, or cancellation hoops

• You remain fully in control of your order

How to cancel or make changes:

📞 Phone: 1-800-325-4366
📧 Email: maddie@tophealthsource.com
🕘 Support Hours:
Monday 8–4, Tuesday–Thursday 7–4, Friday 7–3 (Central Time)

Staying a customer should always be a choice — not an obligation.

Shipping & Fulfillment Transparency

We work hard to make sure orders arrive as expected.

• Orders are typically processed within 1 business day

• Tracking information is provided once an order ships

• If a shipment is delayed or missing, our support team is available to help

Occasional shipping issues can happen with any business. What matters is how they’re handled — and we don’t go silent when something doesn’t arrive as planned.

Customer Support (Real People, Real Help)

When you contact Calotren, you reach real people, not automated systems.

• Phone support during business hours

• Email support with timely responses

• Knowledgeable, friendly representatives

We take customer service seriously because trust matters — especially in wellness.

Ingredients, Safety & Expectations

We believe customers should know what they’re taking.

• Ingredients are clearly listed and easy to understand

• Calotren® is stimulant-free, drug-free, and hormone-free

• We do not rely on extreme claims or “quick fix” promises

Individual results vary, and no supplement works the same for everyone. Calotren is designed to support long-term wellness alongside healthy habits — not replace them.

Customer Feedback & Experience

We value customer feedback and use it to improve our products and support.

In post-purchase surveys, approximately 86% of customers report a positive experience with Calotren® when used consistently as directed. Individual results vary.

Customer reviews are collected through Yotpo, a third-party review platform that verifies purchases. Ratings reflect individual experiences and may vary.

Our Commitment to Transparency

The wellness industry has earned skepticism due to confusing billing practices and misleading promotions used by some companies. We choose a different path.

Our commitment includes:

• Clear pricing

• Honest policies

• Accessible customer support

• Transparent ingredients

• Respect for customer choice

We support consumer-protection guidance from organizations like the FTC and the Better Business Bureau and design our policies accordingly.

Learn More

We also publish educational content to help customers make informed decisions, including how to spot misleading weight-loss offers and subscription scams:

👉 How to Avoid Weight Loss Subscription Scams — and How Calotren Is Different
https://blog.tophealthsource.com/how-to-avoid-weight-loss-subscription-scams-and-how-calotren-is-different

Questions?

If you have questions about Calotren®, billing, shipping, or our policies, our team is here to help.

1-800-325-4366

maddie@tophealthsource.com 

Transparency isn’t something we publish once — it’s something we practice every day.

Calotren®
100 N. 1st Street
Union City, TN  38261